Get in Touch

Need help with a tool, have a feature suggestion, or a business inquiry? Send us a message and we will respond promptly.

Send a Message

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Direct Contact

Response Time

1–2 business days

Monday – Friday

What We Can Help With

Tool not working correctly
File format or size issues
Feature or tool requests
DMCA / copyright concerns
Privacy or data questions
Advertising or partnerships

Frequently Asked Support Questions

How long does it take to get a response?

We typically respond within 1–2 business days. For urgent technical issues, please include your browser, operating system, and a description of what you were doing when the problem occurred.

My file failed to process. What should I do?

First, try refreshing the page and re-uploading the file. If the issue persists, check that your file is not corrupted and is within the supported format. Mention the specific tool, file format, and file size in your message.

Can I request a new tool or feature?

Absolutely. We actively review feature requests when deciding what to build next. Use the contact form to describe the tool you need and the problem it would solve.

Is MicTools available as a desktop or mobile app?

MicTools is a web-based platform that works in any modern browser on desktop, tablet, and mobile. No app installation is required.

Does MicTools have an API?

MicTools does not currently offer a public API. If you have an enterprise or integration need, contact us to discuss requirements.

How do I report a copyright or DMCA concern?

Send your DMCA notice to masterinfinitycorporation@gmail.com with subject line 'DMCA Notice'. See our Terms of Service for the required information to include.